Reliable Home Security Reviews

My wife and I had our first home security system installed yesterday. I was impressed by how cheap and easy the whole process has been. I inquired online, Matt (Sales) reached out to me, walked more through their product offering, gave me a quote while I was on the phone. All in 15 minutes. $99 install, $40 per month. For security and peace of mind. I couldn’t say no. Adam (technician) came out 3 days later to install. He took about 30 minutes to install the system and another 30 minutes to walk us through the mobile and on-line applications, how the system works, how he uses it in his own home, etc.

I’ll be reaching out shortly to explore their other smart home capabilities.

I generally don’t give 5 stars, but I’m having a really hard time justifying anything less. I’ll provide an update in a few months if anything changes.

They beat every other deal I had found. Andrew the technician was very knowledgeable, answered all my questions, and got the alarm installed right. Highly recommend this company.

Was so highly impressed I ordered additional components. Completely friendly, local owned company that should call now if you are looking to increase your security.

Approximately 8 months ago we began an exhaustive evaluation of alarm service providers and installers. After much due diligence and comparison of various programs, equipment, and services, we elected to have our installation performed by Reliable Home Security.

This selection was based on two primary factors: cost and the quality and professionalism of the employees. Reliable Home Security, while offering state of the art equipment, offered a huge cost advantage. Their package of equipment was larger and offered at a much more competitive price. Additionally, because equipment is nearly identical from all vendors, it is truly the size and scope of the equipment package that you should consider. Our package is a Honeywell wireless system with touchpad alarm center. Since its installation 8 months ago, it has worked flawlessly.

More important than money, however was the professionalism and quality of the employees. After having requested quotes from nearly a half-dozen other alram companies (including all of the national-majors), I had become sadly accustomed to the “scare tactics” that their sales agents employ. When I wasn’t willing to commit to a contract with these other companies, I was told quite directly that I didn’t value my family, and that I was putting them in harms way. Those tactics were disgusting, disgraceful, and ensured that I would never purchase an alarm from those unscrupulous companies.

After these experiences, I expected that Reliable Home Security would be no different. I was exceptionally surprised. The sales agent took the time to understand my situation (reason for the alarm, equipment needs, etc) and never once adopted high pressure sales tactics in an attempt to convince me that I needed more equipment or services. He was respectful, considerate, and seemed genuinely interested in helping me obtain the equipment and services that best fit my circumstances.

From that point forward, everything has gone exceedingly well. From installation (it’s a breeze), to contract completion, to formal activation, I have been very impressed.

As you can see, this length and passion with which I write this review is indicative of the value I assign to Reliable Home Security. Truly a gem in a field occupied by many competitors with less-than-desirable sale tactics.

What a great local company and excellent customer service. I called and spoke with Matt – he took the time to really understand what I needed. Not only what I needed, but he recommended the right solutions. And, by solution I mean what I needed, not what cost the most money. The installation was scheduled within 1 week, and Adam came out to do the install. He was flawless. He was extremely careful in my home, courteous and professional. He explained everything he was doing, and we also did a thorough walk through of the house and discussed my expectations and requirements for home security. After the sensors, motion detectors, etc. were installed, he then spent quality time with me educating me on the main key pad, as well as setting up my computer and iPhone with access. This company is fantastic. Adam is the best. I couldn’t have asked for a better experience.

Reliable was quick and responsive to my request and installation needs. Andrew was thorough and spent ample time setting up and installing my equipment. So far, I have been very happy with my 2GIG solution and would recommend this company to a friend

Reliable home security was great. They came immediately to set up our system. Both Matt and Adam went above and beyond my expectations for quality service. They are also a local security group with more reasonable prices and cutting edge technology compared to other companies. I would definitely recommend them.

Andrew installed my security system last week and did a great job! He was punctual, very friendly and very informative. Thanks for the great service and awesome security system!