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Reliable Home Security Reviews

5 star reviews from 171 reviews.

  • Comprehensive experience and personable presentation

    Anne E. Denver, CO

    The sales person came to my home right after my late afternoon call and explained the offerings in detail. I was impressed with his comprehensive experience and personable presentation. When I decided to have the system installed, he booked an installation for me the next day.

    The installer was not able to make the estimated time because of an earlier job that ran over. He stayed in touch with me and I was fine with waiting. He arrived then at the end of the work day and accomplished the entire installation deliberately and carefully over several hours. Some of the windows presented problems that he solved skillfully. He explained the system workings and walked me through them, even though it was quite late by the time he was able to leave. The company had wanted to fit me in so soon because my request was based on a disturbing incident at my home the day before.

    The next morning I received a call from the office, checking on whether I had any questions and inviting me to call if any came up. Some probably will come up as the system, probably like all of them, is complex. It is not at all difficult to use, however, through the console, online, and by smart phone. I am able to designate family members to back up my control of the system and to receive response calls if I do not answer.

    Date: January, 08, 2014 5/5 stars Read more on Angie's List
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  • I would recommend Reliable Home Security to everyone!

    David T. Denver, CO

    Reliable Home Security was fantastic with my new home security set up. Bryan was very personable and knowledgeable, and was able to save me money by only setting up what was most efficient in keeping my family safe. I would recommend Reliable Home Security to everyone!

    Date: January, 03, 2014 5/5 stars Read more on Google +
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  • Everyone at RHS did a great job

    Robert M. Longmont, CO

    Everyone at RHS did a great job. Jake was dry helpful in all aspects of the sales process and Troy was prompt, courteous, patient in explaining the system, and tidy. Mark was my initial contact and I had a very comfortable feeling from the “get go”. Jake even returned my call on the weekend and walked me through a small set up issue. I could use 1 more house sign (Jake said he’d mail to me along with business cards). The only suggestion I’d make is that your window stickers need to be “inside the glass” and not on the outside. We are very happy with the service AND the technology. Great job Reliable Home Security!

    Date: December, 16, 2013 5/5 stars Read more on Yelp
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  • No hidden fees or high pressure sales here!

    Kristi B. Peyton, CO

    I have been very happy working with Reliable Home Security. Their staff is wonderful and always helpful and very responsive. No hidden fees or high pressure sales here! Just really good information to help you make an informed decision. The system itself is awesome and so easy to work and understand. I love that it can be managed through my iPhone and my sons iPhone and the push notices are a great extra feature.

    Reliable is very affordable compared to other home security companies and I am very impressed with the systems they use and the functionality of the systems for the price compared to what other companies offer. I highly, highly recommend using this company because they offer a great value, great technology and excellent customer service and they truly DO care about your satisfaction.

    Date: December, 12, 2013 5/5 stars Read more on Yelp
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  • Installer was very friendly and respectful!

    Brittany C. Thornton, CO

    Great sales person who wasn’t too pushy and the installer was very friendly and respectful! Great company so far with very competitive prices.

    Date: December, 11, 2013 5/5 stars Read more on Google +
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  • They had the best value for the best price

    Sarah O. Denver, CO

    I researched many home security companies and ended up going with Reliable Home Security because they had the best reviews. Turned out they also had the best value for the best price. They have been awesome from the initial phone call to the installation and even following up. I would highly recommend them to anyone shopping for home security systems!

    Date: November, 22, 2013 5/5 stars Read more on Google +
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  • They are all very educated and eager to help you get what you need!

    Nicole C. Aurora, CO

    I was very impressed with the professionalism of customer service during my inquiry of services as well as during the installation process. I had inquired previously with other companies who tried to pressure you into their services, Reliable Home Security did not do that. They are all very educated and eager to help you get what you need!

    Date: November, 12, 2013 5/5 stars Read more on Yelp
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  • These guys offer the best in the business

    John M. Littleton, CO

    Monitronics was about 4th on our initial list for home security inquiries and quotes. After it was done however, Jake and everyone involved at Reliable were far superior with EVERY aspect involved. Experienced, honest these guys offer the best in the business and are quite more affordable than any competition we spoke with. The agent Jason that came out for install took us through the entire process, the equipment is intuitive and customer service in general was quite pleasant! Highly recommended!!!

    Date: November, 11, 2013 5/5 stars Read more on Yelp
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  • I can control and monitor the system with my phone

    Doug D.

    Wow, Jake and his team are great! I had them install a new wireless system in my parents house to replace a 30 year old wired system and the new system is working great. They gave excellent customer service and installation service. Now I can control and monitor the system with my phone and I’m loving it. My 80 year old mother is loving it too.

    Thanks Jake!

    Date: November, 04, 2013 5/5 stars Read more on Yelp
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  • The installation went quickly & professionally.

    Linda B.

    The installation went quickly & professionally. The installer explained how the system works & how to use it. I would recommend them to anyone that is looking to do home security.

    Date: October, 25, 2013 5/5 stars Read more on Google +
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  • Their customer service was excellent

    Marion C. Centennial, CO

    I insisted upon a certain brand of tablet for my security system, so they did need to come back a second time, but they were very thorough with the follow-up. Their customer service was excellent. I have had one issue with a callback but they solved that issue very quickly. Their support and reliability are both great as well. They gave me a discount on the up-front fee, which I was pleased with. I thought the price was competitive.

    Date: August, 15, 2013 5/5 stars Read more on Angie's List
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  • Thanks for everything!

    Gary O. Colorado Springs, CO

    Thanks for everything! Just wanted to send a note about Roger. He is a great representative for your company. He was patient with us explaining the system and how its supposed to work. He cleaned up after himself, with Annie being a professional housekeeper, that really impressed her.

    If Roger is what we can expect from Reliable then we will be very happy with the company and relationship Roger helped to establish!

    Date: August, 10, 2013 5/5 stars Read more on Yelp
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