Great customer service
I have like no words to describe the guys at Reliable Home Security. I am a first time homeowner, so the process of getting an alarm to protect my new asset was overwhelming… at first. I called several companies in the neighborhood and around town. I had several questions about price and how effective each system was as well as would the installation be fast or slow. I was also worried about if the instillation would damage the house in any way. SEVERAL companies just wanted to rush through and give me a bid over the phone. I felt rushed to get my money and not understand the service. I was so frustrated and had no idea where to turn… that was until I called Reliable Home security.
I found them through a Google search… and I’m so glad I did. First I called. I didn’t have to wait on hold for forever. I got through and I reached the nice guys there. They were patiently answered all my questions and even scheduled to come to my home to make a bid. I was so surprised at the care they took to listen to me and gather all the info they needed. I was scared that would come with a HEAFTY Price tag. But I was surprised that the price was quoted was actually cheaper than the other companies I’d spoken with and hated.
So GREAT customer service, prompt and informed answers to questions was the start to my experience with Reliable Home Security. Then came the time to do the home installation. They scheduled me and then they did it. No damage to my home. They were punctual and very communicative. Then they took time to teach me how to use the system and program everything with me. I am so glad I get to protect my home and ultimately my future and my home with Reliable Home Security. This glowing Yelp review doesn’t even come close to the thanks I owe them! Y’all are amazing! Totally pick Reliable Home Security for ALLLLLLLLLLLLLL your needs!